Dhaka 71 Privacy Policy — Our Commitment to Protecting Your Data

Dhaka 71 is a trusted online gaming platform committed to providing a safe and enjoyable experience for users in Bangladesh. This Privacy Policy ("Policy") applies to the Dhaka 71 website, mobile app, and all related services.

By registering on our platform or using our services, you agree to this Privacy Policy. If you do not agree with any part of this Policy, we ask that you refrain from using our services. Dhaka 71's Privacy Policy has been prepared in accordance with international data protection standards and applicable laws in Bangladesh.

This policy explains what data we collect and under what circumstances, how it is processed, who it may be shared with, and — most importantly — what rights you have over your own information. We believe transparency is the foundation of trust.

Dhaka 71 only collects information that is genuinely necessary to provide our services. We do not believe in gathering excessive or irrelevant data. Below, we describe the information we collect across three categories.

Dhaka 71 collects your personal information only for specific, defined reasons. Every piece of data has a clear and legitimate purpose behind its use, and no information is ever used beyond that purpose.

• Account Creation & Management: To complete the registration process and ensure secure access to your account.
• Identity Verification (KYC): To meet regulatory requirements for fraud prevention and anti-money laundering compliance.
• Transaction Processing: To process deposits and withdrawals seamlessly and maintain accurate transaction records.
• Service Improvement: To analyze your usage patterns and improve your experience on the platform.
• Security Assurance: To detect suspicious activity and protect your account from unauthorized access.
• Customer Service: To resolve your questions and complaints quickly and effectively.
• Promotional Communications: With your consent, to send you information about offers, bonuses, and promotions (you can unsubscribe at any time).
• Responsible Gaming: To detect excessive gaming patterns and provide timely support.

One of Dhaka 71's most important commitments is that we never sell or rent your personal data. In limited circumstances, however, we may need to share certain information with third parties.

• Payment Providers: Financial information necessary to process transactions is shared with payment gateway providers such as bKash, Nagad, and Rocket. These parties are bound by their own privacy policies.
• Technology Partners: Only the information strictly necessary to deliver our services is shared with game providers and technology partners supporting platform operations.
• Legal Requirements: Information may be shared with authorities in response to court orders, regulatory investigations, or legal obligations.
• Fraud Prevention: We cooperate with relevant authorities in investigations into money laundering or fraud.

The Dhaka 71 website and app use cookies and similar tracking technologies to enhance your browsing experience and keep the platform running smoothly.

• Essential Cookies: Essential for the platform's core functionality — such as maintaining your login session. Disabling these cookies will prevent you from using the service.
• Functional Cookies: Used to remember your preferences — such as language settings, theme choices, and similar options.
• Analytics Cookies: To understand how users interact with the platform — this data is fully anonymized.
• Security Cookies: Used to detect suspicious login activity and keep your account secure.

You can manage or clear cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Dhaka 71 follows the highest industry standards to protect your data. Our security operates on three levels — technical, administrative, and physical.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption — every piece of information travelling from your browser to our servers is fully encrypted.
• Database Encryption: All sensitive data stored on our systems — including passwords and financial information — is protected using hashing and encryption.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account at login.
• Regular Security Audits: A third-party team of experts regularly reviews the security of our systems.
• Access Controls: Only authorized personnel can access your data, and every access is logged.
• Data Backup: Regular backups are stored in secure locations to prevent data loss in the event of a technical issue.

You have several important rights over your own data at dhaka 71. We respect these rights and are ready to assist with any request you make.

To exercise any of the rights listed above support@dhaka71.ws. We will respond to your request within 30 days.

Dhaka 71 retains your data only for as long as necessary to provide our services or to meet legal obligations. Some data may be retained for a specified period after account closure.

• Active Account Data: All data is retained for as long as your account remains active.
• Financial Transaction Data: Retained for up to 5 years after account closure, as required by law.
• KYC Verification Data: Retained for up to 5 years in accordance with regulatory requirements.
• Customer Support Contact: Retained for up to 2 years after account closure.
• Cookies & Session Data: Deleted automatically upon session end or when the set expiry period lapses.

After the specified retention period, data is securely and permanently deleted so that it cannot be recovered in any way.

Dhaka 71 strictly does not provide services to anyone under the age of 18. Our registration process includes age verification, and we never knowingly collect personal information from minors.

If a minor is found to have created an account using false information, we will close the account immediately and delete all associated data.

If you are aware that a child or minor is using Dhaka 71, please support@dhaka71.wsto let us know.

Dhaka 71 may update this Privacy Policy from time to time. Where any material changes are made, we will notify you by email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: support@dhaka71.ws
• Support: FAQ Page View
• Response Time: Within 30 Business Days